paw Meet Our Caring Team

Miss Janet Mathews – BVetMed MRCVS
Miss Janet Mathews – BVetMed MRCVS
Partner
Janet has been in practice in Llanelli for over 25 years. She graduated from the Royal Veterinary College in London and worked in Sussex before moving to Wales.

She has a keen interest in Cardiology and enjoys helping work out complex medical cases. Janet has her own dogs, cats, horses and chickens mostly rescue cases of some sort! In her spare time she loves to ride when time permits, hacking and ‘trying’ to do dressage she says which she is actually very good winning numerous awards.

She also enjoys spending time with her very naughty terrier Rupert and Sawen her crooked eared German Shepherd.

susie ackroyd haven vets
Miss Susanne Ackroyd – BSc BVSc GPCert(SAS) MRCVS
Partner
Susie graduated from Liverpool University in 2008 and joined Haven in 2009 after working for a corporate company. Susie was keen to find a practice that provided a much more personal level of care as an independent, locally owned practice which she found in Haven.

She settled with Haven and was offered a partnership in 2014 alongside Janet which she jumped at. It had always been a dream of hers to enter a partnership from a young age, allowing her to provide the kind of care and treatment that she would want for her own animals.

Whilst developing the partnership at Haven, Susie also pursued two further years of studying to gain a post graduate Small Animal Surgery Certificate allowing her to improve both her surgical skills and knowledge. Susie is always keen to continue developing new skills and has always had a keen interest in eye conditions. As a result she is now studying towards a Certificate in Ophthalmology.

Susie spends a lot of her spare time with her two dogs Belle and Agnes exploring new places. She enjoys running and is a member of the local running club entering half marathons and club races.

Jamie Bishop – BVetMed MRCVS
Jamie Bishop – BVetMed MRCVS
Vet
Jamie arrived at Haven in 2011 after graduating from the Royal College of London. He carries out consultations and surgery.
Jamie has an interest in Neurology along with Canine Medicine, and he enjoys golf, rugby and sports out of work.
Gabriel Cipres MRCVS
Gabriel Cipres MRCVS
Vet
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Karen Breton BVSc GPCertDerm MRCVS
Vet
Karen qualified in 1996 from Liverpool University. She initially worked in mixed practice for 10 years dealing with a range of animals and even rescued a seal on Gower at one point!

After this Karen solely dealt with small animals developing a keen interest in skin conditions over the last 5 years. This led her to pursue a European Certificate in Dermatology in 2012.

Karen enjoys gardening, outward bound pursuits with her dog, motorcycling
and barbecues!

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Lisa Vagevuur MRCVS
Vet

Lisa started at Haven in October 2019, after graduating from Ghent University in Belgium. She has an interest in oncology, and enjoys working up medical cases. Outside of work she enjoys going for hikes, or staying in to cuddle with her cat and read a good book.

Hannah Taylor-Lewis – RVN A1 C-SQP First Aider
Hannah Taylor-Lewis – RVN A1 C-SQP First Aider
Head Nurse
Hannah started work at Haven in 2003 where she pursued her training. She qualified as a veterinary nurse in 2006 and since has progressed to Head Nurse where she is responsible for overseeing the training and monitoring of all our nurses.

Recently Hannah has been involved in team leading involving co-ordinating daily nurse clinics and weekly puppy parties along with some office based work. Hannah has a keen interest in the management of wounds which led to her seek further training in this area allowing her to develop skills in minor wound surgery.

Hannah is a welsh speaker. Her spare time is spent with her two beautiful children and Topper her pony of 20+ years.

Ffion Day
Ffion Day
Veterinary Nurse
Ffion has been with the nursing team since 2004. She became a qualified veterinary nurse in 2017. She enjoys anatomy and physiology and so loves to be involved in different types of surgery. She is a welsh speaker and her interests outside of work involve exploring the great outdoors and finding new walks with her adorable rescue dog Joey.

Ffion has recently given birth to a beautiful baby girl and we look forward to welcoming her back after maternity leave this summer!

Rhian Evans
Rhian Evans
Veterinary Nurse
Rhian trained with us at Haven and became a qualified registered veterinary nurse in 2018. She is a welsh speaker and has a keen interest in dogs and their behaviour.

Rhian has three young children which occupies quite a lot of her time, but when she can find some spare time she enjoys taking her Collie Mali out and about for long walks.

Cari Evans
Cari Evans
Veterinary Nurse
Cari is a student veterinary nurse and has been with us since 2016. She enjoys all aspects of veterinary nursing especially taking care of our feline patients and any stray animals that maybe brought in. Cari herself has given many of these stray animals a home!

She is very dedicated to animal welfare. On her days off she enjoys finding new places to take her dog Max out on
adventures.

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Florianna Amato
Training Vet Nurse
Floss joined our team in 2017 as a receptionist and has now started her nursing training. Apart from spending a lot of her free time studying and renovating her new home, she enjoys taking her busy dog Luca to explore new places.
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Megan Thomas
Training Vet Nurse
Debbie Williams
Debbie Williams
Head Receptionist
Debbie joined the reception team in 2003, her enthusiasm shown within her job led to her becoming Head Receptionist in 2015. Debbie shows great passion for providing nothing but the best care for clients and animals alike.

Outside of work Debbie spends time with her partner and her three children. Her Love for fitness keeps her busy! In 2019 she will be climbing Snowdon for the second time to fundraise for local charities.

ann letheren
Ann Letheren
Receptionist
Ann has worked with us playing a big part of the reception team for almost 24 years. This has allowed her to develop long lasting relationships with our clients. Ann follows her son in football and a lot of her time now is taken up with visiting her grandson Mason.
Jacqui Rees
Jacqui Rees
Receptionist
Jacqui has worked as an evening receptionist at Llanelli surgery since 2014. She loves to welcome and meet new clients and their pets. Jacqui has three dogs, Toby, Tootsie and a newish arrival Eddie who is extremely naughty but has settled in perfectly!

Outside of work Jacqui enjoys walking the dogs with her daughter Charly. In the summer she likes to garden which does prove challenging at times since the three dogs have a tendency to dig up all Jacqui’s hard work!!

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Gaynor Jones
Receptionist

Gaynor started working in Haven in January 2019 as a Receptionist.

Gaynor loves having her daily smooth fix every day with all the beautiful dogs & cats that come through the door, and hearing their owners’ stories about them!

At home Gaynor has a gorgeous boy Tristan (T-Dog for short) who is a rescue Chihuahua X Dachshund! He’s a quirky little character who makes everyone laugh (he’s an exceptionally good cuddler!)

Gaynor lives with her fiance Clint who has 5 children of his own and who will be becoming Gaynor’s stepchildren next year. She also has her own 18 year old son Leon who is studying his A Levels & is a Cub leader in Llanelli.

In her spare time Gaynor loves watching movies, listening to music, having fun with the kids, making jewellery & crafting.

Evans
Lynn Evans
Receptionist
Lynn joined Haven in 2018. She loves meeting new clients that visit us with their beloved pets. Lynn has always wanted to work with animals since a young girl, keen to help make a positive difference to an animal’s life.

At home Lynn has two rabbits and three loveable Labradors not to mention a tank full of tropical fish. She enjoys spending quality time with her family, exploring historical places and fun days out.

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Petra Norton
Receptionist
laura cutforth Haven vets
Laura Cutforth
Gorseinon Receptionist
Laura joined our reception team in 2015 and now takes pride in looking after our Gorseinon surgery. She is an extremely dedicated part of our team at Haven and goes the extra mile to ensure her clients are happy and always receive the best possible service.

Laura has two young children that love the outdoors so most weekends are spent adventuring around Gower.
Laura would never admit it but recently we discovered she is an amazing artist!! She forfills this passion in her spare time by drawing pet portraits and has kindly drawn many of our animals including her own pet rats Wednesday and Derpy.

Maria Amato Haven vets
Maria Amato
Morriston Receptionist
Maria is French and joined as a receptionist with Haven in 2005. Maria looks after our Morriston surgery and is always willing to help and strives to provide a high level of service. She enjoys spending time with her family in addition to her energetic Collie Luca and her crazy but loveable cat Oscar.
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Lisa Hutchings
Ammanford Receptionist
Lisa has worked at our Ammanford surgery since 2011. Lisa is now working in the morning over in Ammanford and ensures all our clients are happy and receive a high standard of service.

Lisa has two dogs, Wolfie a chowxstaff who is the most laid back dog you could have and Patch a jack Russellxstaff who suffers a lot with separation anxiety. We have worked well with Patch over the years and as a result have cured his anxiety.

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Ruth Davies
Cross Hands Receptionist

Ruth has worked at Haven since 2016, but has been a client for well over 20 years. Ruth is a Mum of 2 boys, Grandmother to a little boy and girl, and is totally besotted with them! Ruth owns a dog and 3 cats who are all beautiful rescues from Llys Nini. She absolutely loves animals, both domestic and wildlife.

In her spare time Ruth likes to walk, read, listen to music and watch TV – favourite programme being Match of the Day. Ruth is very passionate about football (watching not playing!) supporting Liverpool for almost 50 years, and follows the fortunes of her “home” team Cardiff City.

Fran Edwards
Fran Edwards
Office Manager
Fran started work at Haven in 1996 as a receptionist. During her time with us she has progressed to Office Manager facilitating all the day to day tasks. Fran is married with two children and one new grandson. She has a crazy Labrador named Keano who loves nothing better than swimming in the sea, that was until he ate a jelly fish and became quite unwell!
Fran has moved recently to the country which allows Keano to be kept away from tasty jelly fish and he now enjoys long woodland walks!
Fran is a marvellous cook and in her spare time she loves to bake and quite often will bring us all in some cakes to try.
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Nikki Gillings
Administrative Support

Nikki started at Haven Vets in October 2019, joining Fran in our Llanelli office with insurance, accounts, administrative and business support. Nikki has worked in the veterinary world since 2015, working in varied areas of practice, originally starting as a general Saturday girl all those years ago.

At this time Nikki was also studying to become a Primary School Teacher but shortly after graduating she soon realised that animals were her real passion! Having gorgeous Labradors of her own, Nikki adores all animals, especially dogs, and would ideally have a smallholding with rescues of all shapes & sizes.

In her spare time Nikki enjoys walking and exploring Wales with Gracie by her side, photographing the great outdoors. Nikki & Gracie have recently started a Beginners Dog Agility Class which is great fun and would recommend to dogs who love to be active!

What Clients Say

Friendly, caring and dedicated staff who really look after you and your pets. My dogs love going there and look forward to the fuss and attention they get. Thank you so much

– Emma

What clients say

The staff at Haven vets have always provided great care and compassion to my cat and are clearly animal lovers. My cat came in to Haven vets as a stray, they cared for her for a month before I got to be the lucky one to bring her home. Not many vets would have done this.

– Laura

What clients say

They treated my mums cat ginger for mouth ulcer and he had a dental to remove one tooth, this vets shows amazing care they are very professional and treat both humans and pets with great care and consideration. I would recommend this vets 100%

– Sharon