Meet Our Caring Team
Miss Janet Mathews – BVetMed MRCVS
Janet has been in practice in Llanelli for over 25 years. She graduated from the Royal Veterinary College in London and worked in Sussex before moving to Wales.
She has a keen interest in Cardiology and enjoys helping work out complex medical cases. Janet has her own dogs, cats, horses and chickens mostly rescue cases of some sort! In her spare time she loves to ride when time permits, hacking and ‘trying’ to do dressage she says which she is actually very good winning numerous awards.
She also enjoys spending time with her very naughty terrier Rupert and Sawen her crooked eared German Shepherd.
Miss Susanne Ackroyd – BSc BVSc GPCert(SAS) MRCVS
Susie graduated from Liverpool University in 2008 and joined Haven in 2009 after working for a corporate company. Susie was keen to find a practice that provided a much more personal level of care as an independent, locally owned practice which she found in Haven.
She settled with Haven and was offered a partnership in 2014 alongside Janet which she jumped at. It had always been a dream of hers to enter a partnership from a young age, allowing her to provide the kind of care and treatment that she would want for her own animals.
Whilst developing the partnership at Haven, Susie also pursued two further years of studying to gain a post graduate Small Animal Surgery Certificate allowing her to improve both her surgical skills and knowledge. Susie is always keen to continue developing new skills and has always had a keen interest in eye conditions. As a result she is now studying towards a Certificate in Ophthalmology.
Susie spends a lot of her spare time with her two dogs Belle and Agnes exploring new places. She enjoys running and is a member of the local running club entering half marathons and club races.
Jamie Bishop – BVetMed MRCVS
Jamie arrived at Haven in 2011 after graduating from the Royal College of London. He carries out consultations and surgery.
Jamie has an interest in Neurology along with Canine Medicine, and he enjoys golf, rugby and sports out of work.
Gabriel Cipres MRCVS
Karen Breton BVSc GPCertDerm MRCVS
Karen qualified in 1996 from Liverpool University. She initially worked in mixed practice for 10 years dealing with a range of animals and even rescued a seal on Gower at one point!
After this Karen solely dealt with small animals developing a keen interest in skin conditions over the last 5 years. This led her to pursue a European Certificate in Dermatology in 2012.
Karen enjoys gardening, outward bound pursuits with her dog, motorcycling
Hannah Taylor-Lewis – RVN A1 C-SQP First Aider
Hannah started work at Haven in 2003 where she pursued her training. She qualified as a veterinary nurse in 2006 and since has progressed to Head Nurse where she is responsible for overseeing the training and monitoring of all our nurses.
Recently Hannah has been involved in team leading involving co-ordinating daily nurse clinics and weekly puppy parties along with some office based work. Hannah has a keen interest in the management of wounds which led to her seek further training in this area allowing her to develop skills in minor wound surgery.
Hannah is a welsh speaker. Her spare time is spent with her two beautiful children and Topper her pony of 20+ years.
Ffion has been with the nursing team since 2004. She became a qualified veterinary nurse in 2017. She enjoys anatomy and physiology and so loves to be involved in different types of surgery. She is a welsh speaker and her interests outside of work involve exploring the great outdoors and finding new walks with her adorable rescue dog Joey.
Ffion has recently given birth to a beautiful baby girl and we look forward to welcoming her back after maternity leave this summer!
Rhian trained with us at Haven and became a qualified registered veterinary nurse in 2018. She is a welsh speaker and has a keen interest in dogs and their behaviour.
Rhian has three young children which occupies quite a lot of her time, but when she can find some spare time she enjoys taking her Collie Mali out and about for long walks.
Cari is a student veterinary nurse and has been with us since 2016. She enjoys all aspects of veterinary nursing especially taking care of our feline patients and any stray animals that maybe brought in. Cari herself has given many of these stray animals a home!
She is very dedicated to animal welfare. On her days off she enjoys finding new places to take her dog Max out on
Debbie joined the reception team in 2003, her enthusiasm shown within her job led to her becoming Head Receptionist in 2015. Debbie shows great passion for providing nothing but the best care for clients and animals alike.
Outside of work Debbie spends time with her partner and her three children. Her Love for fitness keeps her busy! In 2019 she will be climbing Snowdon for the second time to fundraise for local charities.
Ann has worked with us playing a big part of the reception team for almost 24 years. This has allowed her to develop long lasting relationships with our clients. Ann follows her son in football and a lot of her time now is taken up with visiting her grandson Mason.
Fran started work at Haven in 1996 as a receptionist. During her time with us she has progressed to Office Manager facilitating all the day to day tasks. Fran is married with two children and one new grandson. She has a crazy Labrador named Keano who loves nothing better than swimming in the sea, that was until he ate a jelly fish and became quite unwell!
Fran has moved recently to the country which allows Keano to be kept away from tasty jelly fish and he now enjoys long woodland walks!
Fran is a marvellous cook and in her spare time she loves to bake and quite often will bring us all in some cakes to try.
Training Vet Nurse
Floss joined our team in 2017 as a receptionist and has now started her nursing training. Apart from spending a lot of her free time studying and renovating her new home, she enjoys taking her busy dog Luca to explore new places.
Jacqui has worked as an evening receptionist at Llanelli surgery since 2014. She loves to welcome and meet new clients and their pets. Jacqui has three dogs, Toby, Tootsie and a newish arrival Eddie who is extremely naughty but has settled in perfectly!
Outside of work Jacqui enjoys walking the dogs with her daughter Charly. In the summer she likes to garden which does prove challenging at times since the three dogs have a tendency to dig up all Jacqui’s hard work!!
Maria is French and joined as a receptionist with Haven in 2005. Maria looks after our Morriston surgery and is always willing to help and strives to provide a high level of service. She enjoys spending time with her family in addition to her energetic Collie Luca and her crazy but loveable cat Oscar.
Lisa has worked at our Ammanford surgery since 2011. Lisa is now working in the morning over in Ammanford and ensures all our clients are happy and receive a high standard of service.
Lisa has two dogs, Wolfie a chowxstaff who is the most laid back dog you could have and Patch a jack Russellxstaff who suffers a lot with separation anxiety. We have worked well with Patch over the years and as a result have cured his anxiety.
Laura joined our reception team in 2015 and now takes pride in looking after our Gorseinon surgery. She is an extremely dedicated part of our team at Haven and goes the extra mile to ensure her clients are happy and always receive the best possible service.
Laura has two young children that love the outdoors so most weekends are spent adventuring around Gower.
Laura would never admit it but recently we discovered she is an amazing artist!! She forfills this passion in her spare time by drawing pet portraits and has kindly drawn many of our animals including her own pet rats Wednesday and Derpy.
Shelly joined us in 2019 and looks after our clients over in our Crosshands surgery. She has been around animals all her life and before she came to work with us she worked at Folly Farm for 10 years experiencing a wide variety of animals!! Shelly is married and has a young daughter called Mabel.
Lynn joined Haven in 2018. She loves meeting new clients that visit us with their beloved pets. Lynn has always wanted to work with animals since a young girl, keen to help make a positive difference to an animal’s life.
At home Lynn has two rabbits and three loveable Labradors not to mention a tank full of tropical fish. She enjoys spending quality time with her family, exploring historical places and fun days out.
What Clients Say
What clients say
The staff at Haven vets have always provided great care and compassion to my cat and are clearly animal lovers. My cat came in to Haven vets as a stray, they cared for her for a month before I got to be the lucky one to bring her home. Not many vets would have done this.
What clients say
They treated my mums cat ginger for mouth ulcer and he had a dental to remove one tooth, this vets shows amazing care they are very professional and treat both humans and pets with great care and consideration. I would recommend this vets 100%