Meet Our Caring Team
Miss Janet Mathews – BVetMed MRCVS
She has a keen interest in Cardiology and enjoys helping work out complex medical cases. Janet has her own dogs, cats, horses and chickens mostly rescue cases of some sort! In her spare time she loves to ride when time permits, hacking and ‘trying’ to do dressage she says which she is actually very good winning numerous awards.
She also enjoys spending time with her very naughty terrier Rupert and Sawen her crooked eared German Shepherd.
Miss Susanne Ackroyd – BSc BVSc GPCert(SAS) MRCVS
She settled with Haven and was offered a partnership in 2014 alongside Janet which she jumped at. It had always been a dream of hers to enter a partnership from a young age, allowing her to provide the kind of care and treatment that she would want for her own animals.
Whilst developing the partnership at Haven, Susie also pursued two further years of studying to gain a post graduate Small Animal Surgery Certificate allowing her to improve both her surgical skills and knowledge. Susie is always keen to continue developing new skills and has always had a keen interest in eye conditions. As a result she is now studying towards a Certificate in Ophthalmology.
Susie spends a lot of her spare time with her two dogs Belle and Agnes exploring new places. She enjoys running and is a member of the local running club entering half marathons and club races.
Jamie Bishop – BVetMed MRCVS
Jamie has an interest in Neurology along with Canine Medicine, and he enjoys golf, rugby and sports out of work.
Gabriel Cipres MRCVS
Karen Breton BVSc GPCertDerm MRCVS
After this Karen solely dealt with small animals developing a keen interest in skin conditions over the last 5 years. This led her to pursue a European Certificate in Dermatology in 2012.
Karen enjoys gardening, outward bound pursuits with her dog, motorcycling
Lisa Vagevuur MRCVS
Lisa started at Haven in October 2019, after graduating from Ghent University in Belgium. She has an interest in oncology, and enjoys working up medical cases. Outside of work she enjoys going for hikes, or staying in to cuddle with her cat and read a good book.
Alex Ghesoiu MRCVS
Hannah Taylor-Lewis – RVN A1 C-SQP First Aider
Recently Hannah has been involved in team leading involving co-ordinating daily nurse clinics and weekly puppy parties along with some office based work. Hannah has a keen interest in the management of wounds which led to her seek further training in this area allowing her to develop skills in minor wound surgery.
Hannah is a welsh speaker. Her spare time is spent with her two beautiful children and Topper her pony of 20+ years.
Ffion has recently given birth to a beautiful baby girl and we look forward to welcoming her back after maternity leave this summer!
Rhian has three young children which occupies quite a lot of her time, but when she can find some spare time she enjoys taking her Collie Mali out and about for long walks.
She is very dedicated to animal welfare. On her days off she enjoys finding new places to take her dog Max out on
Training Vet Nurse
Training Vet Nurse
Client Care Manager
Her passion lies with ensuring that a unique, personal experience is delivered to our valued clients throughout their special journey their best friends.
Outside of work Debbie spends time with her husband Matty and three children. Her love for fitness keeps her busy! She has climbed Snowdon and is aiming to accomplish this again for local charities.
Animal Care Assistant
At home Lynn has two rabbits and three loveable Labradors not to mention a tank full of tropical fish. She enjoys spending quality time with her family, exploring historical places and fun days out.
Gaynor started working in Haven in January 2019 as a Receptionist.
Gaynor loves having her daily smooth fix every day with all the beautiful dogs & cats that come through the door, and hearing their owners’ stories about them!
At home Gaynor has a gorgeous boy Tristan (T-Dog for short) who is a rescue Chihuahua X Dachshund! He’s a quirky little character who makes everyone laugh (he’s an exceptionally good cuddler!)
Gaynor lives with her fiance Clint who has 5 children of his own and who will be becoming Gaynor’s stepchildren next year. She also has her own 18 year old son Leon who is studying his A Levels & is a Cub leader in Llanelli.
In her spare time Gaynor loves watching movies, listening to music, having fun with the kids, making jewellery & crafting.
Fran has moved recently to the country which allows Keano to be kept away from tasty jelly fish and he now enjoys long woodland walks!
Fran is a marvellous cook and in her spare time she loves to bake and quite often will bring us all in some cakes to try.
Branch Reception Lead
Lisa has two dogs, Wolfie a chowxstaff who is the most laid back dog you could have and Patch a jack Russellxstaff who suffers a lot with separation anxiety. We have worked well with Patch over the years and as a result have cured his anxiety.
Cross Hands Receptionist
Ruth has worked at Haven since 2016, but has been a client for well over 20 years. Ruth is a Mum of 2 boys, Grandmother to a little boy and girl, and is totally besotted with them! Ruth owns a dog and 3 cats who are all beautiful rescues from Llys Nini. She absolutely loves animals, both domestic and wildlife.
In her spare time Ruth likes to walk, read, listen to music and watch TV – favourite programme being Match of the Day. Ruth is very passionate about football (watching not playing!) supporting Liverpool for almost 50 years, and follows the fortunes of her “home” team Cardiff City.
What Clients Say
What clients say
The staff at Haven vets have always provided great care and compassion to my cat and are clearly animal lovers. My cat came in to Haven vets as a stray, they cared for her for a month before I got to be the lucky one to bring her home. Not many vets would have done this.
What clients say
They treated my mums cat ginger for mouth ulcer and he had a dental to remove one tooth, this vets shows amazing care they are very professional and treat both humans and pets with great care and consideration. I would recommend this vets 100%