The BVRA launched an annual Veterinary Receptionist Appreciation Day on October 1st 2019.
It celebrates the valuable contribution of veterinary receptionists who are at the forefront of dealing with the public.
Many people are unaware that a veterinary receptionist is often the first person who deals with an emergency over the phone.
They must also talk to clients experiencing a range of emotions.
We believe that all veterinary receptionists deserve a bit of extra thanks, so from all of us, a very big
** Thank you! **

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